Frequently Asked Questions
How long does delivery take?
Most orders are processed within 1–2 business days and delivered within 3-8 business days across the United States.
Is delivery free?
Yes! Select products qualify for free delivery — look for the "Free Delivery" tag on the product page.
What payment methods do you accept?
We accept major debit/credit cards, Google Pay, and Apple Pay.
Can I return or exchange my order?
Yes, you can request a return within 14 days of receiving your order, as long as the item is unused and in its original packaging. See our Return & Refund Policy for full details.
How do I track my order?
Once your order ships, you'll receive a confirmation with tracking details via email.
What if I received a damaged or wrong item?
Contact us immediately with photos of the item and we'll arrange a replacement or full refund at no extra cost.
How can I contact customer support?
Visit our Help & Support page, or email us directly at Trendhivebrands@gmail.com — we typically respond within 24 hours.
Do you ship internationally?
Currently we ship within the United States only.